Frequently Asked Questions

We want the entry into kindergarten to be as smooth and as easy as possible for both child and parent so we have listed the most often asked questions from parents.

If there are questions which we have not answered, please do not hesitate to contact us on 03 5721 2755.  

NERPSA office hours are 10.00am to 3.00pm - Monday to Friday, with other open hours by appointment, however the office may be unattended due to meetings, site visits or events from time to time. If we are unavailable, please leave a message and we will return your call.


Registering my child for kindergarten:

  • When is my child eligable for kindergarten?

    4 Year Old Programs

    Your child must turn four before the 30th April in the year they are to attend kindergarten. If your child turns four shortly before this date and you are unsure when to send your child to kindergarten, you are welcome to phone and talk to the kindergarten teacher at your preferred kindergarten or call NERPSA on 03 5721 2755.

    3 Year Old Programs

    Your child is eligible for three-year-old kindergarten if they turn three before the 30th April, however your child must be three before they can attend kindergarten by themselves.


    Date of Birth Attend 3YO Kindergarten Attend 4YO Kindergarten
    01 May 2015 – 30 April 2016 2019 2020
    01 May 2016 – 30 April 2017 2020 2021
    01 May 2017 – 30 April 2018 2021 2022

     

  • How do I decide which kindergarten my child should attend?

    There is a difference in the programs offered at each kindergarten. Each kindergarten is unique and each early childhood teacher offers their own program (which reflects the Victorian Early Years Learning and Development Framework and meets the National Quality Standards). The Open Days are a great way to make a decision about which kindergarten would best suit your child. They provide parents/guardians with the opportunity to see each kindergarten, hear how each program is run, meet the early childhood teachers and educators and to ask any questions that you may have in order to make an informed decision about kindergarten.

  • When should I register my child?

    NERPSA has an open registration period from mid-May to mid-July for the following year.

  • How do I register my child?

    A Registration Form needs to be filled out and submitted to NERPSA in order to register your child. You will receive a letter with a place offer at a later date.

    Please see the enrolment timeline for more information.

  • Does my child need to be toilet trained to attend kindergarten?

    There is no expectation that your child must be able to use the toilet prior to starting kindergarten.

    To support ease of toileting, we ask that your child attends kindergarten in pull ups if they are not able to use the toilet independently (rather than nappies). This will help the transition to underwear and learning to use the toilet.

    There is no set age at which a child learns to use the toilet and it will be different for each child. If you feel there might be a problem or you’re worried about how your child is adapting to toilet training, you may like to check with your doctor or Maternal and Child Health Nurse.

  • My child is 'young' - Are they ready for kindergarten?

    If you are unsure about the best time for your child to start kindergarten, please speak to NERPSA for advice.

    You may also like to talk with your Maternal and Child Health Nurse or any other professional your child sees (for example speech therapist, physiotherapist or paediatrician).  

    NERPSA also encourages each family to access the 3-year-old assessment check, available through the Maternal Health and Child Nurse.

  • Is there a second year of funded kindergarten available?

    Some parents believe that if their child is 'not ready' for school after one year of four-year-old kindergarten, they will automatically receive a second year of kindergarten. This is incorrect as it is a case by case situation and must follow the guidelines set by the Department of Education and Training.  

    A child will only be eligible to receive a second year of funded kindergarten if they are assessed by the kindergarten teacher as having at least two areas of significant developmental delay that are not age-related. 

    In order to receive a second year of funded four-year-old kindergarten an application form will need to be completed (by the teacher) and then approved by the Department of Education and Training.

  • Is there extra funding for children with additional needs?

    The Kindergarten Inclusion Support program (which is managed by SCOPE) offers additional assistance to kindergartens to support the inclusion of children with additional needs into the program.  

    Applications are made by the kindergarten teacher in consultation with parents and early childhood intervention agencies in the year prior to the child starting kindergarten.

    Strict criteria exist for these applications so please speak to NERPSA for further information on the eligibility criteria and how that is applied.

  • What is the difference between long day care/child care and kindergarten?

    Kindergarten programs are funded by the State of Victoria under the Department of Education and Training and are run on a sessional basis through a stand-alone kindergarten setting or within a funded program within a long day care centre.

    Long day care centres provide care and education for babies and children from 6 weeks to 6 years and these centres are funded by the federal government.

    A child may attend a long day care/child care centre and a stand-alone kindergarten setting at the same time, however they can only receive funding for one kindergarten program per year.

I have applied for my child to attend kindergarten:

  • How many children and staff are in a group?

    Group sizes and staffing arrangements will vary depending on the number of enrolments NERPSA receives each year.  

    Some groups will have up to 22 children, in which case there will be 2 staff members Where group sizes are required to have more children (usually up to 26) there will be 3 staff members.

  • How are children allocated to kindergarten places?

    NERPSA has put in place Priority of Access guidelines as part of the Enrolment Policy. This outlines how kindergarten places are allocated if there are not enough places available for children wishing to attend a particular kindergarten. The information below outlines the access priorities for the funded kindergarten programs in the policy:

    First priority

    • Children who have received funding for a second year of kindergarten from the Department of Education and Training.
    • Children who were eligible to attend kindergarten in the previous year but deferred their attendance.
    • Children of Aboriginal or Torres Strait Islander origin
    • Children/families who have used DHHS services
    • Children who hold an eligible concession card.

    Second priority

    • Children who have a sibling that has previously attended the same kindergarten as their preference.

    Third priority

    • Is through a ballot system.
  • When will I know if my child has been accepted to my preferred kindergarten?

    All kindergarten offers are posted out in August of the year prior to the kindergarten year. The letter of offer will be accompanied by an Acceptance Form, a Contract for Payment and an invoice for Term 1 fees (where payment is required). Completed forms must be returned to NERPSA and payment made into the NERPSA bank account by the specified date to secure your child’s kindergarten place.

    If you do not receive your first choice of kindergarten you can accept an offer of another preference or choose to be placed on a waiting list at your preferred kindergarten. Any vacancies that arise will be offered to children based on the priority of access criteria.

  • When will I know which group my child is in?

    If your child has been offered a place at a kindergarten which has multiple groups, the group placements are done by the individual kindergartens after all acceptances have been received. The kindergartens will notify you individually of the group placements by the end of October.

  • Why do I have to pay Term 1 fees to accept a place?

    A fee payment is required to assist us with the planning of kindergarten programs as it shows you are committed to the place offered. If you are eligible for the fees subsidy a payment is not required, however NERPSA will need to see your eligible card in order to secure your child’s place.

    Please make a copy of it available when returning your NERPSA registration form, either by email, post or by hand delivery to the NERPSA office located at 1 Handley St (at the Wangaratta Children’s Services Centre)

    Please note: If severe hardship is being experienced and can be demonstrated, please call and discuss your situation personally with our management staff.

  • What is the kindergarten fee subsidy?

    The kindergarten fee subsidy exists to make funded kindergarten programs affordable for families who hold an eligible concession or visa.

    As a concession or visa holder you are entitled to subsidised fees in the four-year-old program and some three-year-old programs. In such circumstances it is anticipated that there will be no fee payment required.

    You can access the kindergarten fee subsidy by presenting your concession card or visa to the NERPSA office at any time during the year.

  • What are the eligible concessions for the kindergarten fee subsidy?

    If you hold any of the following you are entitled to the fee subsidy:

    • Commonwealth Health Care card
    • Pensioner Concession card
    • Department Veteran’s Affairs Gold card
    • Temporary Protection/Humanitarian Visas 447, 451, 785 or 786
    • Asylum-seeker Bridging Visas A-F
    • Refugee or Special Humanitarian Visas 200-217
    • Child is of Aboriginal or Torres Strait Islander descent
    • Child is a triplet or quadruplet
  • Can I use my concession card for 3-year-old kindergarten?

    The Victorian Government, up until this year, has not funded any three-year-old kindergarten services.

    From 2020, they are investing in kindergarten programs for all three-year-olds – giving the children an extra year of learning, socializing and development.

    Kindergarten programs for three-year-olds are being rolled out across Victoria within certain municipalities Within NERPSA, Violet Town Kindergarten commenced 15 hours of funded three-year-old kindergarten in 2020. This meant that Violet Town Kindergarten was free for any child eligible for the fees subsidy.

    All other services will commence funded three-year-old kindergarten in 2022. Until this time, there are no subsidies available for three-year-old programs within NERPSA and therefore fees must be paid to meet the costs of running the program, paying staff and operational costs.

  • What are the fees?

    2020 fees range from $190 - $230 for 3 year old unfunded programs and $270 - $365 for 3 and 4 year old funded programs.

    Fees for 2021 have not been set as yet.

  • When and how am I required to pay fees?

    All kindergarten fees are paid to NERPSA. Term 1 fees are invoiced as part of the offer of a place for your child. Other term fees will be invoiced, four weeks before the end of each term, for the following term and are payable before the term begins.  

    Invoices will be emailed to families and will have payment details outlined. Payments are able to be made online or at Commonwealth Bank offices.  

    No cash or cheques are accepted at the NERPSA office.

  • What happens if I do not pay my fees?

    If fees are not paid by due dates, your child may be unable to attend kindergarten. This is unpleasant for all and we encourage you to keep your payments up to date to ensure your child’s eligibility.

    Please note: If a family has outstanding fee payments, siblings will not be offered a kindergarten place for future enrolments until all debts are paid.

My child will be attending a NERPSA kindergarten:

  • What food does my child need to bring?

    To promote nutritious eating habits and in keeping with our Food, Oral Health and Nutrition Policy, NERPSA recommends healthy eating options such as sandwiches/wraps/rolls, fruit, vegetables, cheese and other dairy, dry plain biscuits and sushi.  Families are to provide only water in children’s drink bottles.

    In keeping with this NERPSA policy we strongly discourage families from providing foods such as chocolates, chips or fizzy drinks.

  • What should my child wear to kindergarten?

    Casual and comfortable clothes which are easy to wash are recommended or those clothes which, if stained, it is not a bother to you or your child. Your child will be actively engaged in messy activities and although protective clothing may be provided, mishaps can occur.  

    Please do not allow thongs or similar footwear to be worn as they are not safe for many activities.  Broad brimmed sun hats and sunscreen are compulsory when the UV rating is 3 or above and appropriate clothing is also recommended for these times, for instance, tops which cover shoulders.  

    During cold and wet weather, a warm coat, a beanie and appropriate footwear are recommended as outside play can occur in all weather.

    Some kindergartens will have logo clothing which you may purchase, however these are not a ‘uniform’ and are not a requirement.

  • What to bring to kindergarten?

    • A kindergarten bag that is large enough to fit their belongings,
    • A set of extra clothing in case of accidents and messy play
    • A drink bottle (water only)
    • A lunch/food box with a packed lunch for longer sessions
    • A healthy snack for morning tea (depending on the length of the session)
    • A protective broad brimmed sun hat for warm weather and jacket/beanie for cold weather

    All items coming to kindergarten must be clearly labelled with your child’s name. It is advised that children avoid bringing valuable items and special toys, however comfort items are suitable to support transition.

  • My child has a medical condition - what do I need to bring?

    Staff receive regular training in first aid which also encompasses asthma and anaphylaxis. To support staff in providing care, any child who has a medical condition will require a medical management plan signed by a doctor.

    A risk management plan and communication plan will also be developed in liaison with families to ensure that any necessary information is passed on.

    A parent is expected to communicate with the kindergarten teacher in regard to the child’s needs as soon as possible.

  • Are there expected to be kindergarten closures throughout the year?

    There may be sessions lost throughout the year due to public holidays, professional development and staff illness.

    In the case of staff illness, a kindergarten will only be closed when suitably qualified emergency staff cannot be found at short notice. A phone tree is established at each kindergarten and you may receive a call on any kindergarten day. Please have a backup plan in place should this occur.

    Kindergartens will close for one day each year, usually in Term 3 for a professional development day run by NERPSA, with a minimum of one months notice being given. Where possible, kindergarten closures are kept to a minimum for each kindergarten program.